FAQ
Tickets
How do I buy tickets?
Open a show and choose your tickets on its page. Most shows check out right there on The Comedy; a few are ticketed on the organiser’s own platform, and the show page links you to it.
Are there booking fees?
Any fees are included in the price shown before you confirm your order.
Where are my tickets?
Your order is confirmed by email once it goes through. Keep your ticket or QR code — you’ll need it for entry. If you have a free account, your orders are also under My Tickets.
Do I need an account to buy tickets?
No. A free account is optional: it keeps your tickets in one place and lets you follow comedians and rooms, so their new dates land in your feed.
Can I resell my ticket?
Tickets are for personal use. Reselling above face value, or in breach of anti-scalping law or the ticketing platform’s rules, may void the ticket.
Refunds and changes
Can I get a refund if I can’t make it?
Tickets are generally non-refundable for change of mind. An organiser may choose to offer an exchange, credit or refund, on their own terms. Your rights under the Australian Consumer Law always apply.
What happens if a show is cancelled or rescheduled?
If a show is cancelled you are entitled to a refund of the ticket price, usually to your original payment method. If it moves to a new date your ticket is normally valid for the new date; if you can’t make the new date you may request a refund where the law requires it.
At the show
Are shows 18+?
It depends on the show. Where a show has an age restriction it is shown on the show page, and entry may need proof of age.
How do I find accessible shows?
Open Filters on the show listings and choose Wheelchair accessible, Accessible bathroom, Hearing loop or Companion Card. If you need to check something specific before you book, email us.
Will I be filmed?
Some shows are recorded (audio, photo or video) and you may appear in recordings used to promote events. If you’d rather not, speak to venue staff or contact us.
More
Can I book a comedian for a private or corporate event?
Yes. Send an enquiry through Book a Comedian — name the act you want, or ask us to help you choose.
How do I contact you?
Email hello@thecomedy.com.au with your order details and we’ll help.